Returns & Exchanges
Returns & Exchange Policy
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Returns
✅ Returns accepted within 30 days of delivery
✅ Items must be unused and in original packaging
✅ Return shipping is the customer’s responsibility (unless item is damaged or incorrect)
✅ To start a return, email us at office@klikzi.com with:
– Your order number
– The reason for return
– (Optional) Photos if the item is damaged -
Exchanges
✅ Exchanges accepted within 30 days of delivery
✅ Item must be unused and in original packaging
✅ Need a different size, color, or item? We've got you!
✅ Just email us at office@klikzi.com with:
– Your order number
– What you’d like to exchange
– (Optional) Photos if there’s an issue -
❗ Non-Returnable Items
✅ Used or opened hygiene products
✅ Gift cards
✅ Final sale itemsThese items cannot be returned or exchanged for safety and policy reasons. If you have any questions, feel free to contact us at office@klikzi.com.